Behaviourism to foster a productive work environment


Behaviourism is a psychological concept developed by B. F. Skinner. Many people believe that such ideas can only be applied in places like schools and kindergartens and not as part of workplace training solutions. However, the story is entirely different.

Business owners have a lot to learn from behaviourism and related concepts. It can help them understand employee behaviours, which in turn increases their chances of success.

This article will describe behaviourism and show you how it can make your employees more productive.

What Is Behaviorism?

One of the most useful theories that can explain workplace behaviour is the reinforcement theory. Essentially, employees tend to keep reinforced behaviours and dispense with those that aren’t. The theory also states that past behaviours can be modified so that their impact on present behaviours is limited or neutralized.

When people are provided with positive reinforcement, they are more likely to repeat their actions. As a result, when you offer employees various incentives, you can expect their production to increase since they will keep doing the actions you rewarded them for.

Other forms of behaviour in your business can also influence your workplace organization. For instance, your employees’ leadership style and personality are reliable indicators of how they will perform. To that end, you can set up interviews to evaluate candidates and employees and determine if they will fit in with the company culture.

Moreover, organizational behaviour deals with a group and individual dynamics. It aims to understand behaviour in the workplace and develop ways to predict how employees will behave. This method can help you control actions detrimental to your company.

What Can Business Owners Take Away From Behaviorism?

By now, you may have already reached some conclusions about how you can take advantage of behaviourism to build a more productive workplace. Here’s how you can follow the abovementioned principles to improve your corporate training and create an ideal business environment:

Display Kind Behavior

Treating your employees the way you want to be treated will help develop a positive atmosphere and a loyal community appreciative of the leader’s consideration. If you behave kindly with your employees, they’re likely to return the favour and be more comfortable doing their daily jobs.

To achieve this goal, you can perform various acts of kindness. For example, you can give away a branded coffee mug to your employee. Even a simple ‘Thank You’ is a small but powerful way of showing your employees that you appreciate their efforts. This will drive them to remain productive, knowing that they are working in a rewarding environment.

Generate Motivation

To help your employees feel motivated, you can empower them to solve various problems and make workplace decisions. Another great idea is to provide your employees with the opportunity to take part in training activities or flexible work schedules. The motivation aspect applies to all departments, from sales development to call centres.

Include Rewards and Incentives

Positive reinforcement is arguably the easiest way to achieve higher production. It’s also the most desirable since it goes easy on every team member involved. As previously mentioned, the technique comes down to recognizing and rewarding employees for preferred behaviours, such as an outstanding presentation, report, or pitch deck.

The most effective way of imparting positive reinforcement is to do it periodically. You don’t want your employees to start expecting rewards for every single task performed. They should be included intermittently so that your team doesn’t get used to them.

Moreover, try to identify rewards that have intrinsic value for your employees. For example, a well-thought-out note, plum assignment, or simple praise in front of the whole team will make your employees feel appreciated and motivated to perform on the same level or even better.

Don’t forget to always include feedback in the workplace, whether it’s praise or constructive criticism. Providing feedback is beneficial to your employees since it allows them to see where they performed well and which areas need improvement. In doing so, your employees can grow and work on the skills necessary to contribute to your company’s growth.

Relating Employees’ Past Experiences in Interviews

To predict how prospective employees will act in certain situations, you should conduct interviews to see how they behaved in the past. You can discuss with a candidate if specific past problems could have been resolved differently. If the prospect is fit for the job, they should know how to relate their experience to your business.

Applying Organizational Behavior Management (OBM)

Many people refer to workplace behaviourism as organizational behaviour management. All of the methods previously mentioned are part of OBM and all of them have the same goal – making your employees more productive.

As we’ve already discussed, there are many ways to increase workplace efficiency. But the business environment has evolved significantly, which is why you should consider adding a technological element to your OBM. Here are a few examples:

Get Your Employees Moving Around

If you’re running a business that requires your team to sit for hours on end at their desks, you should find a way to increase their physical activity. This will keep them in good health and maintain workplace productivity. A great way to do this is to introduce an app that jingles for a couple of minutes every hour, signalling that it’s time to get out of their seats and move around.

Track Your Team’s Exercise and Eating

If your business entails frequent travel, it usually means less exercise and poor eating. To prevent this, you can get your employees apps that monitor their activity and diet while on a business trip. It will keep them healthy and more likely to get the job done.

Employ Gamification and Microlearning

Video games are a motivating addition to any business. Modules like leaderboards and badges make workplace learning fun and engage your employees. This creates an environment conducive to greater productivity and growth.

Furthermore, use microlearning activities to make your employee training more efficient and time-saving. It comes in various structures and includes engaging content.

Final Thoughts

Even though it may have sounded far-fetched at first, behaviourism has numerous implications in the workplace. If applied correctly, your employees will become more efficient.

To ensure you’re taking the right approach, contact the experts at Learnsure. We’ll show you how behaviourism can help any business and implement many other methods that will become an integral part of future workplace learningBook a demo and check out our services for yourself.

Solving Real-Life Problems with Experiential Learning

Experiential Learning

Today’s business world is replete with setbacks that can hinder a company’s growth. In many cases, they occur due to improper employee learning and development, which will only result in them using improper ways to solve problems. When employees have a hard time addressing obstacles in the workplace, there’s often a cap on company potential and customer satisfaction.

Traditional methods of training employees are ineffective nowadays. You’ve got to turn to modern training strategies if you have a mind to teach your employees how to take on future challenges.

In this regard, one of the most useful approaches that you can take is experiential learning. Find out what that is, how it works, and how you can use it as a growth driver.

What Is Experiential Learning?

Experiential learning bridges the gap between various learning concepts and the real world. In many ways, it’s the learning of new skills through activities (usually with a set of goals). Participants are placed in situations with real-life contexts that they have to navigate themselves. At the end of these activities, they can reflect on their experience and develop practical ideas.

Today, experiential learning is a crucial part of business training solutions. It creates a unique learning experience that sparks conversation and refines problem-solving skills.

Over the past decades, traditional training methods haven’t proven as fruitful as initially hoped for. Without direct application, it’s all too easy for employees to forget or misunderstand many concepts. This has led to more and more leaders implementing experiential learning strategies.

Another positive of experiential learning is that it lies in the middle of business learning initiatives. It’s a compromise between isolated training methods and simulations. Participants learn by performing their daily jobs, though not necessarily an exact replica of the workplace.

For the best results, experiential learning programs must have the following components:

  • Immersive experience and compelling metaphors that imitate real-world problems.
  • Engaging themes that disguise connections to the real-life workplace.
  • Fun factor to promote participation
  • Objective results
  • Cause and effect chain
  • Promoting the initiative for change
  • Result-based debriefing

It is the combination of these elements that leads to a promising learning experience. When participants are eager to engage, their confidence to take on their everyday challenges will increase.

How Does Experiential Learning Work?

Experiential learning works according to several principles. For starters, an engaging experience allows participants to take a break from their daily grind and have fun overcoming various challenges. They do not have to be made aware that they’re acquiring new skills, and this is where clever metaphors and themes can mask the primary purpose of the activities.

If you’re running on an accelerated timeline, you can quickly check out the results and help people learn from the entire experience. Finally, a detailed debrief links the activities to workplace situations. The learners get to see how they can apply their newly-acquired skills to various obstacles.

The result is behavior change caused by participants’ understanding of the consequences of applying their skills. Therefore, if they are to make mistakes, they will be more likely to take a different approach the next time. They’re going to reach conclusions about using various skills and their effects. For this reason, the retention rate is higher than with other training strategies, and skill development is more evident.

What Are the Benefits of Experiential Learning?

We’ve already mentioned a few ways that experiential learning can help your company. Here’s everything else that it can do for you:

Greater Capacity to Address New Situations

If your employees learn through a hands-on approach, they’ll be much more able to adapt to future situations. To illustrate this, let’s look at a study by the AACU (Association of American Colleges and Universities.) It had two student groups, one of which took an experiential learning program, whereas the second had direct instructions.

Although both groups achieved similar results in their final exam, the experiential learning group was better at practical assignments. Those participants outperformed the other group in drawing up a legislative policy. The ability to apply multiple aspects of their experiential learning gave them the edge over the other group.

In short, you can expect your employees to perform better if you inspire them to be innovative and use several skills to solve problems. With just instructions, you can expect subpar results and low customer satisfaction, making it so much easier for competitors to overtake you.

A Safe Environment

Failure can significantly harm your employees’ confidence. But if you set up an environment where failure doesn’t entail severe consequences, they can learn from their mistakes and improve on them. Simulations used in experiential learning sequences allow participants to fail safely. As a result, there’s no harm done to their confidence or any risk of poor performance in the workplace.

Accurate Skills Assessment

Compiling learning statistics can be challenging, even if it’s necessary. It gives you insights into how effective your learning methods are.

The same goes for experiential learning. An array of gamification and simulation programs can provide you with valuable feedback about the choices that your employees made in their learning activities. In turn, you can determine the skills that they capably demonstrated and those that will require more attention.

Superb ROI

Experiential learning takes place at your premises. This allows your employees to practice during their usual workflow. As a result, there’s less time spent at conferences, in boardrooms, or outside the office. Getting your employees to work on their skills on-site will almost invariably result in a higher ROI than sending them to learn someplace else.

Make a Wise Investment

Overall, experiential learning is one of the most practical ways of training your employees. It prepares them for future challenges by introducing them to real-life problems.

But if you don’t have all the necessary tools and knowledge, implementing experiential learning at your company is next to impossible – unless, of course, if you enlist the help of Learnsure. Our experts are well-versed in experiential learning and know just how to engage your employees. Using a technology-driven method, we can transform your learning environment for the betterment of your business operations.

We know all about the best workplace learning practices, from design thinking to microlearning. So, book your demo now and see our top-rated services first-hand!