Today, we live in the digital age, where technology is constantly evolving and impacting the way we live and work. The new generation of employees is digital natives, who are comfortable with using technology in their everyday lives. From online banking to online shopping, they are used to using digital technology to make their lives easier. Even finding jobs and applying for jobs is done online. No wonder, then, that the traditional HR functions are also moving online.
The new workplace is defined by several emerging trends, including the changing nature of work and the need for employees to adapt. Furthermore, many demographic changes are taking place in the workforce, such as the retirement of the baby boomer generation and the rise of millennials.
To remain competitive in today’s business environment, companies need to embrace digital HR. By automating HR processes and using technology to engage with employees, companies can improve the efficiency, productivity, and morale of their people.
In this article, we will explore the concept of digital HR and how it can benefit your company. We also learn about its different aspects, such as employee self-service, online recruiting, and performance management. Finally, we discuss some of the challenges that companies face when implementing it.
What is digital HR?
Digital HR refers to the use of technology in human resources. It encompasses all aspects of HR, from recruitment and onboarding to performance management and learning and development. It transforms HR from a paper-based process to an automated, digital process. This includes the use of social media, cloud services, mobile technologies, and data analytics.
It allows companies to manage employee data more effectively and connect with employees more easily. It also enables HR professionals to make data-driven decisions. As a result, it can improve the efficiency and productivity of HR functions dramatically.
There are three main components of digital HR:
1. Digital Infrastructure:
The first step to implementing digital HR is to set up the infrastructure. This refers to the use of cloud-based HR systems and mobile technologies. It also includes the use of social media and other communication channels to make it easier for employees to connect with HR. Digital HR technology helps eliminate mundane paper-based HR tasks by automating them. As a result, HR professionals can focus on more strategic tasks.
2. Employee Experience:
At the heart of digital HR is the employee experience. Technology should be used to engage with employees and make their lives easier. This includes providing employees with self-service portals, online recruiting, and performance management. It also includes using social media to communicate with employees and provide them with timely feedback. Furthermore, its technology can be used to create a more personalised experience for employees.
3. Data Insights
It also provides HR professionals with data insights that can be used to make more informed decisions. Data analytics can be used to track employee engagement, identify retention risks, and assess the impact of HR programs. By understanding the data, HR professionals can make better decisions about where to allocate resources. It also helps HR professionals plan for future workforce skills and technological change.
The benefits of digital HR.
There are many benefits of digital HR, for both employers and employees. For employers, it can improve efficiency and productivity by automating HR processes. For employees, digital HR provides a more personalised experience and makes it easier to connect with HR. Additionally, it can help improve communication and collaboration between employees and managers.
Here are some of the specific benefits of digital HR:
Automation of HR processes:
By automating HR processes, such as onboarding and performance management, digital HR can save employers time and money. Online portals and self-service systems make it easy for employees to access the information they need when they need it.
Digital HR can improve communication between employees and managers. Social media and other digital channels make it easy for employees to connect with HR. Additionally, digital HR can help managers provide timely feedback to employees.
More personalised experience:
It can create a more personalised experience for employees. By using data analytics, HR professionals can understand the needs of individual employees and tailor programs to meet their needs. Additionally, its systems can be used to create a more personalised experience for employees.
Digital HR can help increase employee engagement. Online portals and self-service systems make it easy for employees to access the information they need when they need it. Additionally, it can help managers provide timely feedback to employees.
It can help improve employee retention. By using data analytics, HR professionals can identify retention risks and implement programs to improve retention. Additionally, its systems can be used to create a more personalised experience for employees.
Implementing Digital HR in your organisation
So how can you implement digital HR in your organisation? Here are a few steps to get you started:
1. Modernise HR
The first step is to move HR from a paper-based system to a digital one. This can be done by implementing a centralised HR platform. With a single HR platform, you can unify your data, automate processes, and engage with employees across multiple channels.
A good HR platform offers the following features:
- Centralised employee database
- Process automation
- Performance management
- Communication and collaboration tools
- Data analytics.
2. Develop Analytics.
Digital HR is all about data. To make the most of digital HR, you need to develop data analytics capabilities. This can be done by implementing data analytics models to track employee engagement, identify retention risks, and assess the impact of HR programs. By understanding the data, you can make better decisions about where to allocate time and resources.
3. Increase mobility.
Digital HR is not just about automation – it’s also about increasing the flexibility of the workforce. To make the most of it, you need to enable employees to work from anywhere, at any time. This can be done by implementing a mobile HR solution. Mobile HR solutions make it easy for employees to access HR information and services from their mobile devices.
4. Implement self-service.
One of the key benefits of digital HR is the ability to provide self-service. Self-service can be used for a variety of HR functions, such as onboarding, performance management, and benefits enrollment. By providing self-service, you can reduce the administrative burden on HR and free up time for more strategic tasks.
5. Digital communication.
The use of digital channels, such as social media and chatbots, can help you reach employees where they are. Additionally, digital channels can be used to provide timely feedback and updates to employees.
Digital HR is the future of human resources. It enables companies to connect with employees more easily, manage employee data more effectively, and make better decisions about where to allocate resources. To make the most of it, you need to modernise HR, develop data analytics capabilities, increase mobility, and implement self-service.